Frontier Credit Repair
Legal

Privacy Policy

Last Updated: January 1, 2025

Frontier Credit Repair (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our credit repair services.

1. Information We Collect

We collect information that you provide directly to us, as well as information collected automatically when you use our services.

Personal Information

  • Full name, date of birth, and Social Security Number
  • Email address, phone number, and mailing address
  • Credit report data and financial information
  • Government-issued identification documents
  • Employment and income information

Automatically Collected Information

  • IP address, browser type, and operating system
  • Pages visited, time spent, and referring URLs
  • Device identifiers and cookie data

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our credit repair services, including analyzing your credit reports and submitting disputes on your behalf
  • To communicate with you about your account, service updates, and respond to your inquiries
  • To send you promotional materials and information about our services, which you may opt out of at any time
  • To comply with legal obligations, enforce our terms of service, and protect our rights and the rights of others
  • To detect, prevent, and address fraud, security breaches, and other potentially prohibited or illegal activities
  • To analyze usage trends and improve the functionality and user experience of our website

3. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

  • Credit Bureaus: We submit disputes and communicate with Equifax, Experian, and TransUnion on your behalf as part of the credit repair process
  • Service Providers: We may share information with trusted third-party vendors who assist in operating our website, processing payments, and delivering services
  • Legal Requirements: We may disclose your information if required by law, court order, or governmental regulation
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL/TLS encryption for all data transmitted between your browser and our servers
  • Encrypted storage of sensitive data including Social Security Numbers
  • Regular security audits and vulnerability assessments
  • Restricted access controls limiting employee access to personal data
  • Secure physical storage of any paper documents

While we strive to protect your personal information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest standards of data protection.

5. Your Rights

You have the following rights regarding your personal information:

  • Access: You may request a copy of the personal information we hold about you
  • Correction: You may request that we correct or update any inaccurate information
  • Deletion: You may request that we delete your personal information, subject to certain legal exceptions
  • Opt-Out: You may opt out of receiving marketing communications from us at any time by clicking the unsubscribe link in our emails
  • Portability: You may request your data in a commonly used, machine-readable format

6. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Frontier Credit Repair

4193 Flat Rock Dr, Bldg 200

Riverside, CA 92505

Email: info@frontiercreditrepair.com

Phone: (888) 271-2293